Sunday 9 October 2016

Words have impact.


Its been a while since I wanted to blog, I felt I wanted to have some time to engage in face to face conversations, having been involved in lots of different projects has meant I have been busy, I have also been able to read more, meet some amazing people, and take part in teaching- all of which enriches my work.
During that time I have thought a lot of about the language we use, the language others use to tell a story, to convey instructions, to support, to care or to describe an event.

I have been able to talk to young people, children, families, and other healthcare professionals about how words make you feel and the language others use.


I was able to write about my experiences in blogging, in the use of social media and how using and sharing words and language could impact on how specialised play, can be delivered to children, young people and their families for The Journal Of Health Play Specialists (NAHPS)

I have listened to other languages- the pattern, rhythm and tone, the use of animation and inflection in voices, the volume and the way it is used.

I am often in awe of the range of words and the way families use language to support, cherish, nurture their children and young people.
The way they describe an event, the way they comfort and show love, the way they connect to each other.


I have also observed the negative impact that words and language can have, how quietly spoken words often carry fear and upset, how the volume of words can leave someone devastated and frightened- and have a lasting impact.

                                                       
It isn't always the loud voice that makes the biggest impact.
                                                                                                   BUT
The way we use language and words - does have an impact on a child, young person or adult - it is the foundation of their learning, there understanding and development.

We know through research and studies that words and language and the way they are used  at home and at places where we work and study and care matter.

Taking the time to listen and describe an event, a procedure, what happens next isn't always easy, it is understanding what you are trying to explain, and thinking about the person you are explaining that too.

This comes with time, and experience, and having mentors that can support you.

But words and language for some is tricky, it fills them with fear, of not being able to convey the information, not being able to understand, which leads to fear, frustration and the unknown as they haven't understood the information shared with them.

                                                        
 If that is the case how can we expect them to feel supported, nurtured, cared for?


Working with children and young people who use words and language with pictures, signs, and their bodies opens up a whole new world to them, it allows  freedom, independence and a voice.

The key is learning how we can develop our skills - so we can communicate, share information, describe events or just as simply to allow a child or young person the option of agreeing or disagreeing.
Its not easy- we have to seek out resources and teaching- but isn't it worth it, if words and language are so important to us in our work, it should be just as important to those we work with and share our life experiences with.
                                                    
Language and words, how we share it, and what we do with it, matters.

So I wanted to share some words with you, some words can make you feel worthless, they can crush your dreams and hopes, they can also fuel your desires and aspirations- if you have the right people shouting and singing on your behalf. 

So I see that you have brought your daughter to the Careers evening, it is nice to meet you both, and I am glad she is here with you.
   What does she want to do as a job?  (mother replies) Oh she wants to be a nurse and work with sick children.
  ( Careers Advisor replies) Ha ha ha well that's never going to happen, I cant believe she thinks she will be able to do that, there is so much written work and reading that she will not even get into college to be able to do that- no I think she needs to think about something else."


The next time you need to share some information, or you hear something that requires you to reply, either verbally or written- take a moment and pause.

How would you want that explained to you?
How would you support the understanding?

Who could you ask to help you?

Just this week I was able to be with and listen to what a young person had to say about his care, and those who work within the care of young people
His words will stay with me forever.
"How can kindness and passion for your work and that of your patients be given without some level of love, of integrity, of authenticity "?


Sian Spencer-Little
Oct 2016

Resources- There are lots of services and resources around to support us all- here are just a few.

www.makaton.org sharing resources around the Makaton signing course.

www.british-sign.co.uk  BSL courses and info

www.communicationmatters.org.uk Information about PECS - Picture exchange communication system and Eye Gaze

www.mefirst.org.uk Dedicated to improving communication, and what matters to them for children and young people through training, resources and support